KYC & Identity Verification Policy

To maintain a secure marketplace and comply with global financial regulations, BlushFans requires all creators to complete a mandatory identity verification process. This must be finalized before you can sell content or request a payout.

1. Verification Requirements

Identity verification for all creators worldwide is managed by HEVEA TORUS LTD through our verification partner Sumsub. Your KYC data is processed and stored by Sumsub on behalf of HEVEA TORUS LTD.

You will be required to provide:

• Government-Issued Photo ID: A high-resolution scan or photo of a valid, unexpired passport, national ID card, or driver's license.
• Real-Time Biometric Verification: A "selfie" or liveness check, often holding your ID, to ensure the person behind the account matches the documentation provided.
• Age Verification (18+): We maintain a strict 18+ policy. Your date of birth is automatically cross-referenced against your ID.
• Enhanced Due Diligence (EDD): For high-volume creators, our compliance team may request additional documentation regarding the source of funds or further business verification.

2. The Verification Workflow

Submission: You upload your documents via our secure encrypted portal.

Review: Most applications are processed automatically within minutes. Manual reviews may take 24 to 48 hours.

Approval/Rejection: You will receive a notification of your status. If rejected, we will provide specific reasons (e.g., "ID expired" or "Image blurry") so you can retry.

3. Ongoing Monitoring & Re-Verification

To stay compliant, BlushFans performs periodic audits:

• Periodic Reviews: Merchant records are reviewed annually to ensure IDs haven't expired.
• Behavioral Triggers: Significant changes in transaction patterns, login locations, or banking details may trigger a mandatory re-verification request to protect your account from takeover.
• Data Privacy: All sensitive documents are processed by HEVEA TORUS LTD through Sumsub. We do not hold or store your KYC information directly — it is retained by Sumsub in accordance with their data retention policies.

4. Failure to Comply

Failure to complete the KYC process or providing fraudulent documentation will result in:

• Immediate suspension of selling privileges.
• Withholding of all pending payouts.
• Permanent account termination if required.